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Virtual Office
With our Virtual Office service, you can get the same
automated call routing and answering system that an expensive PBX system
or receptionist would provide - at a fraction of the cost!
The Virtual Office doesn't replace your phone system,
it just makes it better. You are able to create and maintain a
sophisticated office receptionist with features such as:
-
Local or Toll-Free Number compatible
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Greets each caller with a custom receptionist recorded in your voice,
example:
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"Thanks for calling Preferred Communications, please press 1 for
office hours, 2 for office locations, 3 for sales, 4 for customer
service, 5 for billing, 6 for new installations or remain on the
line for the next available representative."
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Handles up to 100 simultaneous callers
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Capable of up to 1000 virtual extensions
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Scalable- add extensions as your business grows
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Each extension can be programmed with call forwarding or voicemail.
(Call Forwarding automatically includes No-Answer transfer to
voicemail.)
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On-Line call detail reports are available
(to
monitor the call statistics- minutes of usage, caller-id, extension
usage, etc.)
All Virtual Office customers also receive Platinum
Voicemail service on all virtual extensions. This service includes:
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a
fully featured voicemail system
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listen to messages from any phone
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time, date, and caller-ID stamps on all messages1
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return calls with one-touch callback1
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caller-ID stamping on all incoming calls1
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on-line Message Center to listen to your voicemail messages from any
computer in the world
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store messages up to 30 days
Just
imagine the possibilities...
your
calls will always be answered. Each call is correctly routed to the
right person or department using professional greetings and messages.
With the Virtual Office you can eliminate all the
unnecessary calls such as:
"where are you located?",
"how do I get to you?", and
"what are your office hours?"
When you are away from the office, simply program your extension to
route calls to any phone: home, cell phone, remote office, etc.
1-
requires toll-free number service.
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Residential
